The Hidden Value of B & C Clients in an Era of Client Culling & Consolidation

The Hidden Value of B & C Clients in an Era of Client Culling & Consolidation

Written by: Sarah Johsnon Dobek  Key Points B and C clients provide consistent revenue, lower-maintenance relationships, and risk diversifications, for sustainable firm growth. Modern segmentation must evaluate more than revenue, factoring in fit, ease, potential, referrals, and profitability. Advances in AI, automation, and outsourcing have made it possible to serve smaller clients profitably again.  …

Read More