HubSpot

HubSpot Reporting That Actually Tells You Something

By Becca Johns / September 21, 2026 / Comments Off on HubSpot Reporting That Actually Tells You Something

Why doesn’t your HubSpot reporting help you make better decisions? Most accounting firm marketing reports, including the ones built in HubSpot, track activity, like posts published, emails sent, and visits logged, instead of the outcomes that actually inform growth decisions. The fix isn’t a new tool. It’s deciding, before you build a single report, what…

Case Study | From Manual Gifting to a Scalable Client Experience Workflow in HubSpot

By Becca Johns / April 24, 2026 / Comments Off on Case Study | From Manual Gifting to a Scalable Client Experience Workflow in HubSpot

The Challenge: Manual Process, Limited Scalability For this mid-sized CPA firm, an annual client gifting initiative was a key part of its client experience strategy, but behind the scenes, execution was highly manual, time-consuming, and difficult to scale. Data lived across multiple systems and spreadsheets, requiring months of effort to consolidate, validate, and finalize recipient…